Frequently Asked Questions

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Why does the color of my cork collar look different than the one on your website? And how long will the cork last?

Being that cork is an organic material, color variation should be expected, cork has various tonal ranges from golden yellow to nut brown, in addition to color variation cork can show scars or other marks of the tree’s life. And exposure to UV sunlight will also make the cork change in color. These marks and color variations are what make cork a beautiful medium as every mark and color tells a story and gives your dog collar uniqueness. As for how long cork will last, to give you an idea, the library of congress in Washington, DC has had the same cork floors since it was built back in the 1800’s.

Can the magnet in the buckle ever become demagnetized?

Neodymium magnets are a member of the Rare Earth magnet family and are the most powerful permanent magnets in the world, 10x stronger than the strongest ceramic magnets. Rare earth magnets have a high resistance to demagnetization, unlike most other types of magnets, they will not lose their magnetization around other magnets or if dropped, they will only lose their magnetization if heated above their curie temperature, which is 590°F.

Will the magnet affect my dog in a negative way?

No. As a matter of fact many people believe that wearing magnets (magnet therapy) increases oxygen/circulation in the body, which results in higher energy levels in their pet, and helps reduce pain and stiffness/swelling in their joints. Magnets also help pets sleep better and overall improve their immunity and longevity, and speeds up the healing process.

My dog is microchiped will the magnet interfere with the microchip?

Microchips are hard coded and cannot be affected by magnetic influences; however the magnets could interrupt the reader, reading the microchips (so it’s best to take the ALU®Collar off prior to reading any microchip).

Are these collars good for small dogs?

ALU®Collar comes in Medium, Large and Extra Large sizes; the buckle however is only one size for now, we’re working on making a size small collar including a small buckle. We have the same size collar on Tesla our 15lb Boston Terrier Mascot, that we do on Renzo our 95lb Chocolate Lab.

What type of thread do you use?

We use a UV Weather Resistant bonded polyester thread the kind of thread that is primarily used for upholstery and furnishings that will be subject to UV rays or Sunshine, like sails, awnings, and convertibles. Tesla The Boston loves to lie in the sunshine for hours and hours, & Renzo The Lab likes to dive for sticks in lake water, we wanted a thread that could compete with these two.

Are these collars washable?

We don’t recommend washing the ALU®Collar in a washing machine, since the machined parts are very hard and could damage your machine. You can however wipe down the cork with soap and a damp cloth.

Will the aluminum hardware on the collar tarnish?

All the aluminum hardware on the ALU®Collars are hard anodized or clear coated and can be washed with mild soap and water, and will not tarnish. However, the coating can still get scratched by hard or sharp objects.

Will the buckle come apart like a break-away collar if my dog is stuck?

No. ALU®Collars are not safety or break-away collars, we designed it so that it would stay on even when your dog is pulling while being walked on a leash. MEMA Pets recommends taking the ALU®Collar off if you are leaving your dog unattended. We’ve heard too many horror stories about dogs hanging or strangling themselves with their own collar and no one was there to help. Thankfully with our ease of use design, taking the collar off and putting the collar back on is easy.

I am skeptical of the magnetic closure, if my dog pulls could the buckle come apart?

Dog safety is our #1 concern. The magnet in the ALU®Buckle is simply there to align the two aluminum pieces together, and ensure that they fit into each other easily, even without looking, eliminating human error and contributing to our ease of use design. We have carefully engineered the buckle so that it is mechanically held together, metal to metal. And the harder the dog pulls the greater the clamping force gets, preventing the buckle from coming loose. The buckle design has been tested feverishly on big dogs that love to pull, like Chocolate Labs, American Bulldogs, Boxers, and Great Danes and we’ve never had a single failure. We’ve also done several FEA (finite element analysis) simulations on the buckle and collar as a whole to make sure that the metal doesn’t deform at any amount of force that a pulling dog can create.

Is the cork side coated with anything like a sealant or resin?

Our Cork has a light wax coated surface.

How long does the NFC tag last? Can it get wet?

The NFC tag in the ALU®Collar can be scanned and rewritten continuously. The scan limit indicated by the NFC chip manufacturers is typically 10,000 scans, and yes the NFC tags that we use are completely waterproof.